Talk to the person who does the work.
No contact centre, no account manager, and no form that disappears into a queue. Messages come straight to Francis, and you will hear back within 24 hours.
Most people here message on WhatsApp rather than fill in a form. Either is fine, and both reach the same inbox.
Pick whichever suits you
All three land with Francis directly. None of them put you into a funnel.
The fastest route, and the one most clients here use. Send your website link and what is going wrong. Voice notes are fine.
+256 755 975121Better if you have detail to send: existing reports, access to share, or a brief you have already written. Attachments welcome.
francis@elitewebmasters.comThe form below
Best if you want the free website review, because it asks for the few things needed to actually run one rather than a back-and-forth.
Jump to the formStart from what you actually need
You do not need to know the answer before getting in touch. This just saves a round trip.
“My site is not bringing enquiries”
Start with the free website review. You get a written list of what is broken, what is missing, and what it would take to fix, within 24 hours and with no obligation.
Get the free audit“I need a new website”
Tell us what you sell and roughly how many pages you need. You get one fixed quote in writing, plus an honest view on whether a rebuild is even the right call.
See web design“I want to rank locally”
If customers search for you “near me” or by town, local SEO is the lever. We review your Google Business Profile and citations as part of the free check.
See local SEO“Something else entirely”
A question, a second opinion on a proposal you have been sent, or a site that is broken and you do not know why. Ask anyway. If we are not the right people, we will say so.
Just ask on WhatsAppRequest your free website review
Francis reviews your site personally and replies within 24 hours. Prefer to talk? Message on WhatsApp.
What happens after you hit send
Francis reads it
Not a shared inbox and not an assistant. The person who would do the work is the person who reads what you sent.
Same day, usuallyWe look at your site
A real look: what is indexed, where you rank, what is technically wrong. Not a template reply with your business name pasted in.
Within 24 hoursYou get an honest answer
What is holding you back, what it would take to fix, and whether it is worth doing. Including when the answer is that you do not need us.
In writingYou decide, or you do not
No follow-up sequence, no chasing calls. If you want to go ahead you say so. If you go quiet, that is a complete answer too.
No pressureWhere we are, and when we reply
Reach us directly
- WhatsApp: +256 755 975121
- Email: francis@elitewebmasters.com
- LinkedIn: linkedin.com/in/francis-baguma
- Based in: Kampala, Uganda, and Abu Dhabi, UAE
- Serving: Uganda and East Africa, plus clients targeting those markets
- Reply time: within 24 hours, Monday to Saturday
What we will not do
- Put you on an automated email sequence you did not ask for
- Ring you repeatedly after you have gone quiet
- Sell your details on, or use them for anything but replying to you
- Quote you a price before actually looking at your website
Questions people ask first
How quickly will I hear back?
Within 24 hours, Monday to Saturday, and usually the same day. WhatsApp is normally fastest. If you have not heard back in 24 hours, something has gone wrong with delivery, so please message on WhatsApp instead.
Who actually replies to me?
Francis Baguma, who does the strategy and the work. There are no account managers and no junior staff between you and the person auditing your site.
Do I need to know what service I want?
No. Most people write in describing a problem rather than requesting a service: no enquiries, a traffic drop, or a site that never worked. Describe the problem and we will tell you which of the options actually fits, including when the answer is none of them.
Is the website review really free?
Yes, with no card and no obligation. You get a written assessment of what is holding your site back, and it is yours to act on however you like. Details are on the free SEO audit page.
Do you work with businesses outside Uganda?
Yes. We work across East Africa and with clients abroad targeting these markets. Francis has run campaigns for businesses in Uganda, Kenya, Australia and the UAE, and works between Kampala and Abu Dhabi.
One message is all it takes to find out where you stand.
No obligation, no sales pitch, and an honest answer even when it is not the one that wins us the work.
We reply within 24 hours, Monday to Saturday. Your details are used to reply to you and nothing else.